Got Questions?

Have questions? We’ve got answers! Here’s everything you need to know about ordering, shipping, and customizing your magnets for a smooth, delightful experience.

How do I place an order for custom magnets?

Simply select the type of magnet you want, upload your image or design, and follow the prompts to complete your order. We’ll handle the rest to ensure your magnets are made with care.

Can I preview my design before placing the order?

Yes! During the order process, you'll be able to see a preview of your design to ensure it looks exactly how you envision it.

What types of images work best for custom magnets?

High-resolution images with good lighting and contrast work best for clear, vibrant magnets. Avoid blurry or dark photos for the best results.

Can I order multiple designs in one order?

Absolutely! You can upload different images within the same order if you want a variety of designs. Just select the quantity and upload each design.

How long does it take to receive my order?

Yes, we ship internationally! Shipping rates and times vary by destination, which will be calculated at checkout.

Do you offer international shipping?

Yes, we ship internationally! Shipping rates and times vary by destination, which will be calculated at checkout.

Can I track my order once it’s shipped?

Yes, once your order ships, we’ll send you a tracking number so you can follow its journey right to your door.

What are the shipping costs for bulk orders?

Shipping costs for bulk orders depend on the order size and destination. Contact us for a customized shipping quote for bulk purchases.

What materials are used to make the magnets?

Our magnets are made from high-quality materials, ensuring durability and vibrant printing. Each magnet is crafted to be both functional and beautiful.

Are the magnets waterproof and durable?

Yes, our magnets are designed to withstand everyday wear and tear, and they’re resistant to minor spills and moisture, making them perfect for the kitchen or any space.

Do you offer different shapes and sizes for custom magnets?

We offer a variety of shapes including round and square, as well as different sizes to suit your needs. Check our product listings for available options.

How do I care for my magnets to keep them looking new?

To keep your magnets looking fresh, simply wipe them with a damp cloth as needed. Avoid abrasive cleaners, which may damage the print.

What is your return policy for custom items?

Since our products are custom-made, returns are only accepted for damaged or incorrect items. If there’s an issue, please contact us within 14 days of receiving your order.

Can I request a refund if my order doesn’t meet my expectations?

We strive for 100% satisfaction! If there’s a problem with your order, reach out to us, and we’ll work to resolve the issue or offer a replacement.

How do I report a damaged or incorrect item?

If your item arrives damaged or incorrect, please email us with a photo of the product and your order details. We’ll take care of it promptly.

What is the process for canceling an order?

Orders can be canceled within 24 hours of purchase. After that, production begins, and cancellations may not be possible. Contact us as soon as possible if you need to cancel.

Custom
Creative
Unique
Memorable